Welcome to the second interview in our series featuring clients whose businesses are thriving despite the current economic climate. Click here to read the first interview with Christian Oth. In the same year they had their first child, Chris and Darcie Siiteri started their Austin (Texas) photography business, Innovative Photography. Fifteen years later they’re still at it and doing better than ever. I gave an initially nervous Darcie an early morning call to chat about how they approach their album sales, and what they do to ensure their clients have an amazing experience and to foster relationships To View More >>

We've now released v1.49 to fix a few minor issues in 1.48, but everything in this post is still current - Ed. In case you haven't noticed, we kiwis are very modest ;) Which is why I like announcing stuff that I didn't have much to do with, but I feel really good about, because I can sing its praises without feeling bad about myself! Anyway… The dev team have been busy busy today pushing out a new final release, and I think it's a really good one. They've put a lot of time and effort into refining features first released in v1.47, especially for Queensberry Press Books, but there's some juicy To View More >>

It's amazing how often we see people talking online about fixing a problem by "reinstalling the software". I just did a quick double-check round the guys and we don't normally recommend "reinstalling" as a strategy for fixing software issues. In fact, if you reinstall, the problem you're trying to fix is likely to remain or even get worse. That's because your user database will still be there and that's where a problem could lurk and cause trouble even after the cause has been dealt with via a bug fix. BTW don't delete your user database unless you want to lose all your past work! If you have To View More >>

I couldn't help myself ... I just had to jump in on this one. There are many reasons why photographers are coy on their pricing. They want to keep their colleagues uninformed. They don't want to frighten potential clients before they have had a chance to impress them with their own brand of personal charm, their list of awards, and the opportunity to brandish their Photoshop skills. They don't feel confident in their own pricing. We have two companies dealing with different budgets. The less expensive brand has full disclosure on the website. 65-75% of people responding to the website are booking To View More >>

Version 1.47, builds on changes introduced in v1.46. Our main focus was on Queensberry's new press books, including fixes to the new workflow, many of them "behind the scenes" from the user point of view. We know we have a way to go with this and the developers are continuing to work on cover design issues in particular. Having said that we've introduced three new features to speed up your album design. They're still a bit "v1.0", but we wrote them in consultation with Queensberry's design team, who live and die by productivity, and we wanted to get them to you early so you could take a look and To View More >>